Competency Modelling

Developing corporate habits for a world leader in office automation

What

Business strategies must be supported by a set of corporate habits that can be easily developed, monitored and communicated.

How

  • 200 senior managers and supervisors were involved over a 6-month management enhancement program.
  • Translated business mission into a set of corporate competencies & cascaded them as functional competencies with 120 behavioral indicators.
  • Line managers re-assessed the performance of their people based on the newly designed competency model with greater alignment across all functions and staffing levels.