Improving employee engagement for a large mobile network operator
What
All employees are required to understand how business decisions are made and to appreciate how their tasks, however small contribute to the outcomes.
How
- More than 600 employees from Senior GM to Tea Ladies were involved over a 12-month engagement program.
- Business simulation was conducted ala reality show to break functional silos, drive team synergy and increase change readiness.
- This program became their top-rating project where employees had a hands-on feel of how finance, HR, marketing and operation roles should work together.